Completing EDUC 4151

For EDUC 4152, I will be building an online course geared towards teaching art online. I will building this course as a resource for faculty, graduate students, and administrators at Emily Carr University. One of the challenges of creating an online teaching course for art and design is that there is not a lot of external resources on teaching art online. The majority of articles, research, and resources are more general. I will have to marry my knowledge of online teaching with my knowledge of art instruction. In addition, I plan on talking to faculty who have been teaching online for a while to get insight on how they run art specific components including sharing artwork in progress, critiques, and delivering art demos. I hope an combination of internal and external research will make a course that reflect the needs of the Emily Carr community.

I am hoping to launch the course in the summer of 2021. However, a few details need to be confirmed such as, whether or not it will be taught at specific times or on a rolling basis. I imagine it will be an open resource combined with an instructor led class before every term. I am planning on figuring out these details in the coming weeks.

As mentioned above, some of the factors I need to consider are:

  • How and how often the course will be delivered? Will I lead it on a semester basis or will it be open all the time. This will determine how the content is delivered through Moodle and what aspects will be facilitated. Also, it will determine whether or not there are any synchronous discussions.
  • What are the primary needs from semester based courses and continuing studies based courses? I would like to make this course applicable be both regular semester courses and continuing studies. Therefore, I will be consulting with continuing studies to see how their needs may differ and how I can incorporate them into the course.
  • The length and commitment level of the course is also another consideration I need to make. I need to consider what faculty are willing and able to commit too? What barriers they may face? And how to make the resource as accessible and available to all of them. This will also impact how I create assessments. I will be meeting with representatives from different departments to gauge what their needs are and interests levels in taking the course.

Overall, I am excited about EDUC 4152 and am looking forward to learning and building the course. Throughout EDUC 4151 I learned a lot of useful things about online teaching. In particular how to building community online, which is a huge struggle right now with COVID-19. I also found that the research on discussion forums and facilitation was very informative and useful, especially as I look to incorporating that knowledge into online critiques. I would like to incorporate tools I learned on community building, facilitation, and assessments in my online course.

Instructor Presence

Over the last several weeks, I have been doing a lot of research into instructor presence. In an online course instructor presence takes on many forms, from the planning and development stages of the course to the beginning, middle, and the end. The development and design of the course and learning environment is one of the first steps in developing a strong instructor presence because it presents the platform and roadmap for how students will interact with one another and the instructor (Shea et al., 2019).

Once the course starts instructor presence can be established and maintained through the following suggestions:

  • clear communication expectations ( how students can get in touch with the instructor, when to expect a response on questions, assignment feedback etc.)
  • One on one meetings with students or small group meetings (bi-weekly check-ins, beginning and end of term meetings, drop-in office “Zoom” office hours.)
  • Discussion facilitation including skillfully facilitating discussion forums by synthesizing comments, asking questions, and directed the conversation when needed (Feenberg & Xin, 2020).
  • Providing classroom updates (announcements, sharing resources).
  • Creating a weekly ritual with students such as sharing progress on art or writing, posting shared resources (Bonk, 2010).
  • Incorporate collaborative learning tools (Padlet, Jamboard, Miro).
  • Give timely and thorough feedback and assessments.

Above are some techniques and ideas to increase and maintain teacher presence throughout a course. Personally, I have tried and suggested some of the techniques including drop-in office hours, clear expectations, discussion facilitation, timely feedback, and collaborative learning tools. They worked well, and I noted an increase in student engagement, participation, and comfortability in engaging with the course. I would like try establishing a weekly ritual ritual with my students such as sharing their artwork in progress. I think this is a nice way to get to know students and to build community in a course. In addition, it allows me to become more familiar with student work and carter my content and teaching to suite their needs.


Bonk C (2010) 6. Building Community. https://youtu.be/t4gDUkEI14Q.

Shea, P., Li, C., Swan, K., & Pickett, A. (2019). Developing Learning Community in Online Asynchronous College Courses: The Role of Teaching Presence. Online Learning, 9(4). doi:http://dx.doi.org/10.24059/olj.v9i4.1779

Reflective Writing #3: How to Build and Maintain Community Online

Objective: What have you learned about this topic? 

Building a community can be a challenging task when designing and delivering online courses. Several aspects within a course contribute to successful community development. Shea et al., (2019) researched the importance of online community building for student success and retention in online classes. They found that teacher presence plays a significant role in the establishment and maintenance of an online community. Within their research on teacher presence, they found that the following aspects of teacher presences contributed the most to a sustained online community: 

The multivariate analysis reported suggests that effective instructional design and the skilled facilitation of discourse have a large positive effect on not only student satisfaction but students’ sense of being connected with and supported by their instructor and fellow students in online environments (p. 72). 

Therefore, their research concludes that a focus on a well-designed and well-facilitated course creates both a sense of community and ongoing support. Similarly, Conrad and Donaldson (2011) describe the importance of social presence in an online course. Conrad argues that the establishment of social presence within an online course is the instructor’s responsibility (p. 46). For the community to be built, instructors need to facilitate learner to learner engagement through strategies such as ice breakers, collaborative discussions, and other engagement strategies.  Through successful facilitation and social activities an online community can develop and continue throughout a course.

Curt Bonk (2010) outlines many ways for instructors to build community online including establishing weekly rituals, providing opportunities for giving and receiving knowledge, using learning tools, and creating collaborative projects. These suggestions point to the importance of teacher presences and how a well-designed course and facilitated discourse provide the space for an online community to grow.  

 
Reflective: What has been your experience with this topic? How has it impacted your life? 

I have spoken and worked with several instructors who experience difficulties in establishing and maintaining a sense of community within their courses. Instructors have often tried to use discussion forums to encourage students to engage in asynchronous discussions. However, they often find that students will make an initial post to a discussion forum with their work, but most students will not engage with supplemental replies. When I work with these instructors, they are usually not engaging in the discussions themselves and not providing clear instructions on expectations.   

In my own experience teaching online I found that creating a social presence requires prompts and facilitation. I usually suggest that instructors provide clear instructions for discussion forums rather than leaving them open. For example, I suggest that they direct students to reply to other student’s posts and provide criteria for what is expected. I feel that this contributes to teacher presence in the course and gives students some direction. I also find that in a large class dividing students into smaller groups (using Moodle groups) can generate more detailed and critical discussion conversation. It also allows the students to collaborate and get to know some of the students in the class more closely.  

I have also noted that disorganized and heavy content courses impact community building within a course. I have found that instructors who rely heavily on PDFs and readings, without other types of content and learning tools, struggle to establish a community at all. These courses are often the same ones that lack organization and clear directions, and a strong teacher presence within discussions. They may have good lectures and content, but the instructor is not necessarily facilitating discussion. As a result, students feel overwhelmed and feel that they do not have time to get to know or collaborate with one another. I often suggest using a weekly outline or directive words to give students clear direction, so they do not feel overwhelmed by content. I also suggest that instructors provide a more balanced approach to the course (more learner/learner content!) this includes using some of the activities suggested by Bonk, Conrad, and Donaldson.

Interpretive: What are your “aha” moments related to this topic? What new insights do you now have? 

One of my “aha” moments is definitely the importance of teacher presence and more particularly, how teacher presence is part of both the design and facilitation within a course. Shea et al., (2019) outline how skilled facilitation increases a sense of community within a course and this is definitely what I have witnessed as an instructional designer. Especially, when it comes to asynchronous discussion. Instructors that can facilitate and encourage student conversation build successful communities and friendships online. Also, I have not always thought about course design as teacher presence but framing it within teacher presence helps me rethink how course design can contribute to the sense of belonging and support that students need. 

My other “aha” moment was Conrad and Donaldson’s (2011) argument that social presence is the responsibility of the instructor. In face-to-face classes, establishing a social presence is much more organic; students engage with one another before, during, and after class. Whereas online, those sites for engagement and conversation need to be established and encouraged by the instructor through direct facilitation or prompts. This can be easier at the beginning of an online course with ice breakers but, as course progress and deadlines increase, maintaining a social presence online can be challenging. I think this is where course design and ongoing instructor facilitation play a key role. They can transition icebreaker activities into more critical and class-related conversations that still allow students to learn about and learn from one another.  


Decisional: How can this new learning be applied to your online course? 

The first thing I would like to focus on is facilitated discourse and how that is integrated within the design of a course. I would like to think more carefully about how I craft discussion forums including providing clear directions on both what to post and how to respond. In addition, I would also like to focus more on how I or my TA’s participate in those discussions. This goes for both my own courses and when I am working with instructors on how to create discussion forums.  

I would also like to establish some training material on teacher presence and social presence for faculty. These would include information on how to establish teacher and social presence in a course and how they contribute to community building. 

Lastly, I would like to try Bonk’s (2010) suggestion of a weekly ritual. I find that routines can be helpful for myself and students, and also provide a record of how the student’s work/discussion has developed. The weekly ritual might be a reflective discussion where students reflect on what they have read and engaged with that week and then have a conversation about some of the things that came up. Or in an art class, it might be posting progress on an art project with a short reflection on the progress. This would give students an idea of how other students are working on their art at home. Which I found has contributed to community building greatly. 

References

Bonk C (2010) 6. Building Community. https://youtu.be/t4gDUkEI14Q.

Conrad, Rita-Marie, and J. Ana. Donaldson. Engaging the Online Learner: Activities and Resources for Creative Instruction. Jossey-Bass, 2011.

Shea, P., Li, C., Swan, K., & Pickett, A. (2019). Developing Learning Community in Online Asynchronous College Courses: The Role of Teaching Presence. Online Learning, 9(4). doi:http://dx.doi.org/10.24059/olj.v9i4.1779

Reflective Writing #2: The Impact of the Online Environment

Objective: What have you learned about this topic?

The online learning environment is a crucial part of how learners engage and retain information in an online course. Oftentimes, instructors focus on content rather than peer to peer, or peer to expert interaction (Culatta, 2009). Richard Culatta (2009) explains the importance of a balanced online environment, where there is equal emphasis on learner/content, learner/learner, and learner/expert interaction. In addition to evaluating how learners engage in a course, using technology can facilitate different types of interaction and improve engagement throughout a course. In this reflection, I will be focusing on using blogs as a tool for creating an engaging environment that balances different types of learner interaction. In online learning, blogs are often used in a variety of ways. These include blogs for student research and reflection, peer to peer interaction, creative projects, and sometimes as an ongoing ePortfolio. Blogs are used both for individual courses or as an ongoing resource throughout multiple courses or an entire program. 

Moria Hunter (2008) argues that social network blogs “harness collective intelligence” and empower learners throughout a course (pg. 434). She shows how blogs do this by giving learners a sense of autonomy through the aesthetic control of the blog, its privacy, and format. Simultaneously, she also explains how they encourage a sense of community and collaboration through commenting, tagging, and sharing (p.434). Hunter shows how blogs are a multidimensional learning tool that promotes several types of learner interactions. Learners engage with one another, research content, their instructor, and the tool itself. 

The blog as a tool for learner autonomy and engagement is reinforced by Maryellen Weimer’s (2019) article on blogs as a tool for student engagement. Weimer argues that blogs allow students to engage, analyze, and ask questions about course content autonomously and comfortably. She explains how one instructor uses blogs for students to ask “complex and controversial” questions without revealing their identity to the class (13). They also allowed students to process course content before class discussion thus, creating a more critical and engaging peer to peer dialogue. 

            These ideas are expanded on in Darby and Nolan’s (2019) article on Teaching with Technology and Judith V. Boettcher’s (2016) book on teaching online. Both of these texts emphasize that intentionally using learning technology can create a sense of community, peer-interaction, and provide insights into individual skills and knowledge. Boettcher, Nolan and Darby highlight the importance of receiving insight and consent from students on what blogs or technology works for them in order to successfully create community and engagement. Therefore, when deciding on what tools or blogs to use, students should be part of the process.

Reflective: What has been your experience with this topic? How has it impacted your life?

            Throughout my time working with instructors on online courses, I have seen how various learning tools and technology are used, and how that effects student engagement. I find that most instructors new to online teaching will rely heavily on content rather than finding a balance between the three interactions outline by Culatta (2009); learner/learner, learner/expert, and learner/content.  When I was first starting to build online courses, I did the same. However, after research and experience, I have found that creating engaging content paired with learner and expert engagement creates a well-rounded course. In my time working at Emily Carr University, one of the ways instructors and I have established student engagement is with blogs.

            I have witnessed instructors working with blogs in various ways; some more successful than others. Some of the instructors I work with create one blog for the class and have various threads and posts related to different topics throughout the course. From my experience, this method doesn’t always encourage successful student engagement with the content or one another. As Hunter (2008) outlines, one of the important aspects of blogging in online learning is learner autonomy and empowerment. I find that using a single central blog for learner to learner, and learner to expert engagement does not always allow the students to question, critique, or engage with the content in a way where they feel comfortable to do so. For example, some students may feel more comfortable than others when posting to a central public blog. 

            Whereas when each student has their own blog, they engage with content critically through reflection and research, on their own time and bring what they have learned to a wider classroom discussion. They use their individual blog to compile research, explore and reflect on the content, and pose questions. These blogs then contribute to larger discussion, group projects, and shared reflections or questions.

            Lastly, in my experience, I usually do not see instructors and students working collaboratively to find learning tools that work for them. Where Boettcher (2016), and Nolan and Darby (2019) all argue for the importance of receiving insight and consent in the learning tools chosen, I have not suggested or worked with instructors using this suggestion intentionally. I suggest that instructors ask for feedback on learning tools but, I have not made a point to suggest to instructors that they address it at the beginning of the class. I definitely need to do this!

Interpretive: What are your “aha” moments related to this topic? What new insights do you now have?

Throughout my research and reading on blogs and other eLearning tools, I have had many “aha” moments. The first being the importance of consent when selecting learning tools. After reading various arguments for receiving consent from learners on which tools to use, I have gained insight on how giving students the opportunity to discuss and take part in selecting tools, would be a great way to encourage and facilitate student engagement. 

Another insight I had is the role of the blogs as a tool for collective empowerment and autonomy (Hunter, 2008). While, I have used the blog as a tool for students to reflect, engage, and question online content. I had not thought of the blog as a tool to empower collective collaboration and autonomy simultaneously. Hunter (2008) shows that the blog allows students to use their creativity and independence to create a safe space for reflection and critical thinking, while also allowing students to collaborate together. This collaboration may take different forms, it might bring what they reflected on to a central discussion or sharing blog posts where students can engage with one another. 

Decisional: How can this new learning be applied to your online course?

            I am going to apply this learning in several ways. The first thing I plan on doing is creating space at the beginning of each course to discuss different learning tools; students’ previous experience with them, what tools spark curiosity and creativity, and what they feel would suit the needs of the course. I will likely bring a few options for them to ground the conversation but, also be open to different suggestions. Or if I am going to be using blogs, allow them to select the platform they would like to use. I am going to encourage them to establish their own blogs using a platform that works for them, and the privacy settings they feel most comfortable with when sharing to the class. To encourage collaboration, I am going to suggest that students use their blog for reflection and research, and also create posts that can be shared publicly with the class or ask them to bring their ideas to a discussion forum.

            Lastly, I am also going to work on resources for faculty on consent when using learning tools and in different ways to utilize blogs in online learning. These will include the research I did above and some examples or guiding questions.

References

Boettcher, J. V. (2016). Online Teaching Survival Guide: Simple and practical pedagogical tips. S.l.: Jossey-Bass inc, U S.

Culatta, R. (2009, October 13). Designing Online Learning [Video file]. Retrieved from https://www.youtube.com/watch?v=Zv-_GCFdLdo&feature=youtu.be

Darby, F., & Nolan, W. (2019). Let’s Solve the Right Problem: Intentional Teaching with Technology. Teaching with Technology: Tools and Strategies to Improve Student Learner, 18-19.

Hunter, M. (2008). Social Media for Adult Online Learners and Educators. In Education for a Digital World (pp. 429-439). Vancouver, BC: BCcampus and Commonwealth of Learning.

Weimer, M. (2019). Using a Blog to Enhance Student Participation. Teaching with Technology: Tools and Strategies to Improve Student Learner, 12-13.

Reflective Writing #1: Pedagogy of Online Learning

Objective: What have you learned about this topic?

           Online learning has quickly become the primary mode of instructional delivery due to the COVID-19 pandemic. Instructors who are may or may not have been resistant to online teaching are now required to deliver courses online. Before the pandemic, the Horizon Report (Andrew et al., 2019) noted that instructors face significant challenges when adopting educational technology including digital fluency and educational resources for learning about educational technology and the role of the instructor online. In comparison, Johnson and Veletsianos (2020) summary of the Canadian Pulse Project pointed out key survey findings from the beginning of the pandemic. They found that instructors in high education needed the following supports to effectively teach online:

  1. Pedological Strategies for online teaching.
  2. Strategies for supporting students in learning online, and
  3. Assessment strategies for teaching online. (p.1)

These findings reflect research on online teaching prior to and during the pandemic, and present significant professional development needs for instructors teaching online. They present that instructors require both technical and theoretical training to effectively teaching online. While resistance to online education is not reported as a significant barrier to teaching online, these findings present a significant amount of instructional support required. Richardson (2020), did a survey on professional development for high education instructors they found that instructors were receptive and appreciative of professional development training in online teaching training. Richardson found that 10 out of 13 instructors found it valuable (p.76). In particular, the training on online pedagogy and working Learning Management Systems.

           Although there is some resistance to teaching online, largely due to the barrier’s instructors face, they do find professional development in online teaching valuable. Therefore, to move forward instructors require more training in online pedagogy, supporting students online, assessment strategies, and working with educational technology. 

Reflective: What has been your experience with this topic? How has it impacted your life?

           Over the past few months, I have been working as an Instructional Designer in the Teaching and Learning Centre at Emily Carr. Right now, my primary role is to assist instructors with the transition to online teaching. This includes both the pedagogical and technical aspects of teaching online. I have experienced a combination of approaches to online learning, some instructors are very resistant to applying online pedagogy while others are very keen to adopt it. For example, some instructors insist on continuing to deliver 3-6 hours of synchronous lectures per week while others are creating micro-lectures and doing a combination of synchronous and asynchronous activities.

           In reflection on the survey findings, I have witnessed the several challenges instructors face when teaching online. I’ve noted the varying level of digital literacy among instructors. Some of them are very comfortable learning new technology and find the process easy, while others face more barriers and challenges in adopting new technology. I feel that especially with the pandemic, instructors have been required to adopt technology quite quickly with on-the-go training rather than receiving training before delivering courses.

           I’ve also noted that attendance and participation in professional development training in my department varies. There are about 20 instructors who consistently attend workshops on Moodle, educational technologies, and teaching online. While the other attendees are more sporadic or we do not see them at all.

           Lastly, I have experienced the challenges instructors face when supporting students online. This varies from heated discussion topics to students reaching out for mental health support. Instructors have often communicated to me and my department that they don’t feel prepared to deal with both conflict in an online classroom and the surrounding mental health challenges students face. While Emily Carr has resources for Student Wellness, the resources for effective communication and conflict resolution online need further attention and development.

Interpretive: What are your “aha” moments related to this topic? What new insights do you now have?

           After researching the barriers instructors face when teaching online and the accompanying support they require, I have gained new insights on why instructors may feel resistant to online teaching or face significant challenges. All of three surveys (Richardson, 2020; Johnson & Veletsianos, 2020; Andrew et al., 2019) show that a lot of professional development and teaching supports are required to assist instructors with teaching online. I have realized that this is not limited to just learning the technology but also learning how to communicate and help students online, and learning about online pedagogy.

           I have new insights on how much learning is required from everyone; teachers, administrators, students, and those who support staff such as my department in the Teaching and Learning Centre. Like the Canadian Pulse Project survey found, we have also been looking for ways to deliver online pedagogy to instructors and learn more about it quickly. The article “Learning with Empathy” Evans showed that teaching supports need to further connect with faculty due to COVID-19 and the transition to online learning (2020). It argued that teaching supports need to connect with faculty more readily by listening, being present, and creating continuous bonds. This isn’t necessarily a new insight for me, as I have been doing the following, but the last point on continuous bond was insightful for me. I have been trying to establish bonds with instructors so I can continue to educate and help instructors with their online teaching.

Decisional: How can this new learning be applied to your online course?

There are several ways I can apply what I have learned to my online teaching and my work with instructors. Specifically, I am going to focus on the two areas outline by the Canadian Pulse Project (Johnson & Veletsianos, 2020) and Richardson’s (2020) findings. I am going to develop online pedagogical resources and learning management resources for instructors. I have created several resources for our Moodle (LMS) that are available to faculty. But I have not created any online pedagogical resources for them or made these resources available in Moodle (right now they are on a website). Therefore, I am going to create a mini online course for faculty on online instructional delivery and online pedagogy. I feel that this will be a starting point for helping instructors learn about the basics of online teaching. Also, I am going to create an instructor Moodle guide on our Emily Carr Moodle. This will be specific to our Moodle with how-to videos. I hope that these two projects will help faculty with their online teaching and be a useful resource throughout the coming terms.

References

Alexander, B., Barajas-Murphy, N., Dobbin, G., Knot, J., McCormak, M., Pomerantz, J., . . . Weber, N. (2019). EDCUCAUSE Horizon Report: 2019 High Education Edition. Retrieved from https://library.educause.edu/-/media/files/library/2019/4/2019horizonreport.pdf

Evans, N. (2020). Leading with Empathy: Supporting Faculty through COVID‐19 and Beyond. The Department Chair, 31(1), 25–26. https://doi.org/10.1002/dch.30336

Johnson, N., & Veletsianos, G. (2020, July 13). Professional development for the 2020 fall semester: How to help faculty and administrators prepare. Retrieved November 19, 2020, from https://www.universityaffairs.ca/career-advice/career-advice-article/professional-development-for-the-2020-fall-semester-how-to-help-faculty-and-administrators-prepare/

Richardson, Jayson W, Hollis, Ericka, Pritchard, Mikah, & Novosel-Lingat, John Eric M. (2020). Shifting Teaching and Learning in Online Learning Spaces: An Investigation of a Faculty Online Teaching and Learning Initiative. Online Learning (Newburyport, Mass.), 24(1), 67. https://doi.org/10.24059/olj.v24i1.1629

Who are my learners?

I work in the Teaching and Learning Centre at Emily Carr University. At the moment my learners are both students and faculty. I work with faculty to develop online courses for visual art and design students. Due to COVID-19 there are other variables to consider when developing courses for students. Some of the students are located in BC while others are located throughout Canada or internationally. For this reason, I have to be aware of the difference in time zones, access to web materials (some students in China need a VPN to access course material). In addition to student’s location, I need to consider accessibility in my courses. This includes student’s bandwidth, internet connection, living situations (roommates, kids etc.) and how these things may impact the student’s level of engagement online.  One of the things I have done is started to develop ongoing conversations with students in the student union and with out teaching and learning student mentors. These conversations help inform me on specific things students are struggling with when it comes to online learning. It also gives me insight into aspects of online learning experience that I might not be aware or have overlooked.

Some signs that a student may be struggling in our online courses are:

  1. Not attending synchronous activities.
  2. Low to no engagement in synchronous and asynchronous activities.
  3. Not completing assignments on time.
  4. Not demonstrating knowledge of the course content.

In order to identify and connect with students who are struggling, I have included the following in my course plan.

  1. Check-in with each student. In this check-in, I tell the student about course expectations and also inquire about any questions or struggles they may face. For example, what time zone they are in, if there are specific times of the day that work better for face to face activities, some concerns they may have.
  2. Include micro-assessments throughout the course. These may be in the form of mini-quizzes, reflections, blog posts, or forums.
  3. Ask for feedback. I ask for feedback on the course and how it could be improved. I receive feedback from students in the course and also students throughout the school (from the student union and our teaching and learning mentors).

Throughout EDUC 4151 I hope to add to these strategies for identifying student engagement. I also hope to build my relationships with students and faculty, in order to identify ways to support students through out their online learning and the pandemic.

Key Areas of Learning

Throughtout EDUC 4150 I have learned a lot about online learning and developing online courses. I have summarized the majority of my learning in my Journal # 3 below. I have concluded the the key areas of learning for me where:

  1. Different Generations of Learners: I learned about how different generations of learners engage with online courses differently and have different expectations from a course. I also learned that there are other factors to consider including the students social, racial, and class background.
  2. eLearning vs face to face learning: I learned about the challenges and opportunities within elearning. I researched the best practices and how instructors and learners can approach the challenges.
  3. eLearning Theories: I learned about several learning theories and how they apply to elearning. I focused on connectivism because of its connection to online learning and networks, and I learned about how connectivism can be applied in an online course.
  4. eLearning Tools: I learned about various eLearning Tools and I developed a wiki. I learned how these tools can be used in an online course and found some that are applicable to my courses.
  5. Quality Guidelines: I learned about the benefits of using Quality Guidelines. I researched several different examples of Quality Guidelines and highlighted which ones I would like to replicate for my courses.
  6. ePortfolios: I learned about the significance of using ePortfolios as an assessment tool for learning online. I learned that traditional forms of assessment may not be suitable for online courses such as final exams and midterms. I learned the ePortfolio’s allow instructors to track the students learning progress and provide them a creative and autonomous format to display there skills and interests.
  7. Blogging and Reflecting: Through my own reflections and blogging, I tracked my learning progress and learned the effectiveness of reflecting on what I have learned. From this experience, I learned that the blog and reflections are great tool to refer back on what I have learned and apply it in the future.

Journal #3 Summarizing Your Learning

Objective Questions: What have you learned about developing an effective online course?

            Throughout this course, I’ve learned a lot about developing effective online courses, and have acquired valuable tools and resources to aid me. I’ve learned to acknowledge the learning processes and styles that each generation of learners have. In “Teaching across Generations” (2014) the author outlined the different characteristics of each generation and provided suggestions for engaging those learners. The author argues that these suggestions can be applied to various generations and types of learners as well.  In addition, I learned about Marc Prensky’s (2001) two categories of learners; “Digital Natives” and Digital Immigrants,” and how these two different learners can create tension in an education environment because Digital Natives process information differently in comparison to Digital Immigrants. By learner about different generations, I learned about the importance of creating a balanced course with tradition and innovative methods such as videos and digital activities, alongside reading and writing. I also learned that the characteristics applied to different generations are not universal. There are many other aspects to consider when planning a course for your learners such as class, race, and geographical location.

            In addition, I also learned about the roles, challenges, and best practices of teaching online. I conducted research and used the tools provided to me to find and create a document that reflected this learning. Throughout my research, I concluded that effective online courses have a sense of community, clearly organized content and structure, student resources, and instructor and student engagement (Boettcher & Conrad, 2016). In order to create these effective courses, I learned about incorporating a variety of tools, resources, and forms of assessment in the course. This included synchronous and asynchronous learning tools and resources, games, and e-portfolios. In addition, combining individual and group projects alongside class discussions to create a sense of community and prevent student isolation. I learned that by using a combination of the tools and methods above students will have a well-rounded course that promotes engagement, reflection, and community. In order to further my understanding of different teaching methods in online learning, I learned about various learning theories and how they can be applied to online courses. In particular, I focused on connectivism because of its incorporation of technology, digital networks, and non-linear learning (“Constructivism”; Siemens, 2005). I learned how connectivism encourages instructors to guide learners by providing them with the tools and resources to successfully make connections between resources and disciplines in order to shift their ways of knowing and construct new ones.

Lastly, I have learned about Quality Guidelines which provide a trackable method for designing, developing, and evaluating an online course. Quality Guidelines are a checklist of requirements (typically broken down into sections) that address various aspects of a course such as assessment, technology, student interaction and support, and accessibility (Quality Online Learning and Teaching Instrument, pg. 1). By reviewing various different guidelines, I have gained the tools for developing my own Quality Guidelines and learned about different ways to evaluate and re-evaluate my courses throughout their development (ECampus Alberta, 2017; Sharif).

Reflective Questions: How does this fit with your experience? What would you like to emulate from your own successful eLearning experiences? What would you like to improve upon so that your own learners have a more positive experience?

            Yes, I have found that the topics covered in this course are applicable to my experience creating courses online. For example, from my own experience, I have found that not following Quality Guidelines will create additional work later on. When I took my position in elearning, I was working with existing online content that did not follow any quality guidelines. This required me to update and re-evaluate the courses many times. I have found that I learned a great deal about what to include in an online course in terms of content, activities, and assessments. I learned about some projects and tools that are applicable to my courses such as e-portfolios, incorporating videos, and how to integrate group projects and discussion into a course. I would like to speak to my IT team to see if we can develop an e-portfolio option into our LMS. In addition, I would like to improve the instances of personalized learning, interactive content, and self-reflection throughout our courses. I feel that adding this content to my course will improve student engagement and success.

            As a long-term goal, I would like to emulate the Quality Guidelines from the “Quality Guidelines Teaching Instrument.” I would like to use those to further develop our Quality Guidelines and work towards adding more student resources, greater instances of accessibility, and increase the quality of the technology we use in our courses such as incorporating virtual reality or game-based learning.

Interpretive Questions: What new insights do you now have? How has your thinking changed around creating effective online courses after taking EDUC 4150?

            I now have a better insight into the complexity of developing an online course and the variety of factors that go into it such as different types of learners, student and instructor experience, and how learning theories are applied online. I also have a broader understanding of different learning theories and how they can be practically and theoretically applied to an online course. By learning about different learning theories, I have expanded the way I think about delivering courses online. For example, I have been thinking about how to integrate the principles of connectivism into my courses such as non-linear learning, interdisciplinary learning, and human and non-human learning (Siemens, 2005). With connectivism in mind, I learned that navigating digital networks and learning how to work with technology and all the information that comes with it, is an essential part of being a successful learner and educator in 2019.

            My thinking around assessments has also changed. We’ve been trying to work with content from on-ground courses that are primarily assessed by projects and exams. As I develop these courses and do more reading on e-portfolios and other online assessments, I have found that the on-ground assessment format will not be suitable for our online learners. From my research, I learned the importance of giving online learners flexibility and autonomy in their learning, and feel that digital projects and e-portfolios are more suitable compared to final exams (Pelliccione & Dixone, 2008). In addition, I have more insight into how to create a course that is suitable for a variety of learners including learners from various generations or backgrounds. I gained information on how to combine different modes of delivery to engage every learner and help them feel comfortable in an online environment.

            Lastly, I have gained insights into the best practices for teaching online and various quality guidelines. The project on the challenges and opportunities in e-learning was especially insightful as it encouraged me to do a lot of external research and create a document that I can share with future instructors and educators. It has provided me with a tool that I can use and refer to on a regular basis.

Decisional Questions: How can this new learning be applied in your online course?

            There are several ways that I am going to apply this learning to my online courses. The first is I am going to work on developing and editing our Quality Guidelines. I plan on paying particular attention to the course format and design, accessibility, and student interaction. I want to keep all levels of experience in mind including instructors, students, and administrators. In addition,  I would like to gather feedback from our students on their experience with the course; paying close attention to the students’ age and background so I can see what our learners need in terms of resources and course content (more interactivity, more synchronous activities, etc.).  I plan on working further with our IT team to enhance the aesthetics of our LMS in order to improve course clarity and organization. I also plan on working with our curriculum developer to put together revised course outlines that follow different methods of assessment for our courses. This includes incorporating more projects and potentially an e-portfolio or blog aspect to the courses rather than heavily weighted final exams and midterms.

Reference List:

Boettcher, J.V., & Conrad, R (2016). The online teaching survival guide: Simple and practical pedagogical tips. San Francisco, CA: Jossey-Bass.

ECampus Alberta. (2017). Essential Quality Standards 2.0. Retrieved from http://library.athabascau.ca/files/projects/ecampusalberta/quality/eCampusAlberta_QualityEQS2.0_Brochure_2017_FINAL.pdf

Marmon, M. (2018). Enhancing social presence in online learning environments / Michael Marmon, editor.

Pelliccione l., Dixone, K. (2008) Portfolios: Beyond assessment to empowerment in the learning landscape. Conference proceedings Ascilite 2008. Retrieved fromhttp://www.ascilite.org/conferences/melbourne08/procs/pelliccione.pdf

Prensky, M. (2001). Digital Natives, Digital Immigrants. On the Horizon, 9(5), 1-6. 

Quality Online Learning and Teaching (QOLT) Instrument. (n.d.). Retrieved from https://drive.google.com/file/d/0BxN4M6qCVbDPOEl0d1dKWmFXOEk/view?pli=1

Siemens, G. (2005). Connectivism: A Learning Theory for the Digital Age. Retrieved from http://itdl.org/journal/jan_05/article01.htm

Sharif, A. (n.d.). Online/Blended Learning Course Quality Checklist. Retrieved July 25, 2019, from https://wiki.ubc.ca/images/1/1b/OnlineQualityCheckList_SiteJuly27.pdf

Teaching Across Generations – Part II. (2014, August 12). Retrieved from https://uminntilt.com/2014/07/14/teaching-across-generations-part-ii/

Yilmaz, R. (2017). Exploring the Role of E-Learning Readiness on Student Satisfaction and Motivation in Flipped Classroom. Computers in Human Behavior., 70(C), 251-260.

Journal #2: Quality Guidelines

Objective Questions: What have you learned about the importance of following quality guidelines when developing an online course? What potential exists if you don’t use a set of quality guidelines? How can you ensure that your online course meets the needs of your learners when developing your own quality checklist?

            I have learned that Quality Guidelines provide a framework for designing and developing an online course. They provide a basis for creating a cohesive course or set of courses by setting out a checklist of requirements that can be reviewed throughout the development of a course and upon the final proof-read. By creating or using existing Quality Guidelines instructors and course designers have a trackable method for evaluating course content, structure, and delivery. Quality Guidelines are often based on academic research, and peer and student feedback. The majority of published Quality Guidelines follow a similar structure in that they are divided into sections. For example, the “Quality Online Learning and Teaching Instrument” divided its Guidelines into the following sections;

  1. Course Overview and Introduction
  2. Assessment and Evaluation of Student Learning
  3. Student Interaction and Community
  4. Facilitation and Instruction
  5. Technology for Teaching and Learning
  6. Learner Support and Resources
  7. Accessibility and Universal Design
  8. Course Summary and Wrap-Up
  9. Mobile Design Readiness (pg.1)

This set of guidelines provides a very comprehensive list of sections that cover various aspects of online course development including increasingly popular topics including accessibility and universal design, mobile design readiness, and technology for learning. While some lists may not cover as comprehensive a list of sections due to economical or technological restrictions, the “Quality Online Learning and Teaching Instrument” provides a strong basis for selecting appropriate quality guidelines for online courses. By reviewing these and other quality guidelines, I have learned about various methods for tracking, reviewing, and building online courses (ECampus Alberta, 2017; Sharif).

     In my research, I also learned that there are different dimensions to quality from various perspectives (see figure 1). This includes parents, teachers, administrators, and students. A study found that between these groups the most common quality criteria was course “course content, design and structure, different types of support, teaching and learning processes, and evaluation and assessment. The differences are mostly in the grouping of the criteria associated with these aspects” (Esfijani, 2019, pg. 69).

Figure 1. Multiple Dimensions of Quality Online Education (Esfijani, 2019, pg. 59).                    

I have found that if you do not follow a set of Quality Guidelines the potential for creating a course with incohesive content, poor student engagement and success, and unsuccessful technology is much greater. Students may already be engaging in a new format (online) and thus, the importance of having an organized and clearly communicated course is essential (Marmon, 2018).  If a course does not follow a set of guidelines that address all aspects of a course the course can have the following issues;

  1. Students can get lost or confused.
  2. Links and external websites may not work, and there may be other technological malfunctions.
  3. Missed course components such as materials, resources etc.
  4. Low student completion; low student grades.
  5. Student Isolation
  6. Unclear learning outcomes and course objectives
  7. Poor student learning assessment tools and strategies
  8. Inaccessible for students

In order to address these potential issues, Quality Guidelines that are suited towards your students and online software, are essential. In order to meet my student’s needs in my Quality Guidelines, I will be gathering research on various Quality Guidelines from other institutions and researchers. In particular, I will be looking at guidelines from institutions and courses in my field and demographic location. I will also be creating an online survey in each of my online courses to generate student feedback so I can develop and improve my courses and guidelines. I will also be using my own experience as an online learner to improve and write my guidelines. I also want to set a series of goals for my online courses including mobile readiness and accessibility such as looking at developing courses content that accessible for non-visual and non-hearing learners.

Reflective Questions: How does this fit with your experience? What successes and/or frustrations have you experienced in your elearning that may have been attributed to following (or not following) quality guidelines?

            I feel like the above reflects my experience. I started building online courses in a fast-paced, deadline-driven environment, and had to “learn as I went.” I had had experience with platforms such as Canvas and had taken a course in Moodle but I had not used the specific Moodle platform that my company uses. From the beginning, I think it would have been useful to start with some specific Quality Guidelines because I found I had to go back and update courses as I learned and tested.

That being said, peer review remains an important part of my course development. My team and I ran a few test courses with colleagues and the generated from those tests informed our Quality Guidelines and course structure, along with the expertise of my team and the research we did. By continually reviewing and updating the initial courses we created, I gained perspective on how to structure and format things and learned how a well-structured course aids with assessment and communicating within it.  In addition, having a peer review was essential as there were somethings that made sense to me but not to my colleagues, especially design and flow details. Following a set of Quality Guidelines has helped create a consistent flow and student experience in the course and has ensured that the courses work from an instructor and student perspective. It has also helped me gain perspective on where our resources need to go in terms of course improvement. I would like to put more resources into technology, student engagement, and accessibility.

I do find that you have to keep checking and going through the Quality Guidelines multiple times throughout a course. I have found that sometimes overtime a resource or external link will stop working, or a Moodle update will change some of the formattings of our courses. Lastly, I feel that there is always room for improvement and that Quality Guidelines can help guide you there.

Interpretive Questions: What does this new learning mean to you? What new insights do you now have? How has your thinking changed because of this learning?

            Learning about Quality Guidelines have been very informative; it has shown my areas of concern in my courses such as improving the clarity of the content, structure, and assessments. It has also shown me where I and my institutions need to put our resources. I feel that after reading and researching Quality Guidelines we need to put more resources into developing engaging content, accessible resources, and make improvements to our Moodle platform. It has also shown me that many of the Quality Guidelines follow similar concerns/topics but are catered to the individual or institution’s needs. I am confident that I can adjust the Quality Guidelines to suit my names. It has also taught me that Quality Guidelines need to be continually updated as technology and learning theories change, and as I gather student feedback.

            Throughout this research my thinking has changed, I have realized that there are more areas to address in a course than I originally came up with. I’ve learned that Quality Guidelines work best when they are organized appropriately and have clear points.  I have also learned that I need to go through the Guidelines multiple times throughout a course and that the practical, “how it will work” is more important than the theory of how it will work. As a result, tests and trials are required. Lastly, I also learned that Quality Guidelines are dynamic, as I build a course and use it, things will change and the course will need to be updated and thus, it is important to remember that a course is not static in design or content.

Decisional Questions: How can this new learning be applied in your online course?

                The first way I am going to apply it is by updating and revising our Quality Guidelines; I am going to expand on the sections including assessment, accessibility, technology, and teaching and learner resources. I am also going to build a course survey in order to gather student feedback and data so we can continue to update our courses. I also want to build a timeline for investing and redeveloping existing courses in order to match our quality guidelines and follow some of the innovative topics I found in other Quality Guidelines. In addition, I want to rethink how Quality Guidelines are divided for different users including instructors, administrators, and curriculum developers. I feel that the individuals in each of these roles have different needs when it comes to working with, using, and developing a course. I would also like to gather their feedback as well. Lastly, I’ve wanted to make a plan to revisit our Quality Guidelines often, in order to look for gaps, improvements, and other adjustments.

Reference List:

Boettcher, J.V., & Conrad, R (2016). The online teaching survival guide: Simple and practical pedagogical tips. San Francisco, CA: Jossey-Bass.

ECampus Alberta. (2017). Essential Quality Standards 2.0. Retrieved from http://library.athabascau.ca/files/projects/ecampusalberta/quality/eCampusAlberta_QualityEQS2.0_Brochure_2017_FINAL.pdf

Esfijani, A. (2018). Measuring Quality in Online Education: A Meta-synthesis. American Journal of Distance Education, 32(1), 57-73.

Marmon, M. (2018). Enhancing social presence in online learning environments / Michael Marmon, editor.

Quality Online Learning and Teaching (QOLT) Instrument. (n.d.). Retrieved from https://drive.google.com/file/d/0BxN4M6qCVbDPOEl0d1dKWmFXOEk/view?pli=1

Sharif, A. (n.d.). Online/Blended Learning Course Quality Checklist. Retrieved July 25, 2019, from https://wiki.ubc.ca/images/1/1b/OnlineQualityCheckList_SiteJuly27.pdf

Yilmaz, R. (2017). Exploring the Role of E-Learning Readiness on Student Satisfaction and Motivation in Flipped Classroom. Computers in Human Behavior., 70(C), 251-260.

Quality Guidelines

  1. Courses are easy to navigate and there is a clear structure to the course.
  2. The course has activities that engage the learner such as a discussion component or interactive links/videos.
  3. Communication strategies are clearly laid out. The learner knows how to communicate with the instructor and when to expect a response.
  4. The course learning outcomes are clear and attainable. There is sufficient content and resources to achieve the learning outcomes.
  5. Course materials are accessible. All the e-books, links and external components work.

Quality Guideline Links

Click to access CanREGs%20Eng.pdf

Click to access facultycenter_OCAT_v2.0_25apr07.pdf

Click to access eCampusAlberta_QualityEQS2.0_Brochure_2017_FINAL.pdf

Click to access OnlineQualityCheckList_SiteJuly27.pdf

https://www.rit.edu/academicaffairs/tls/content/online-course-quality-checklist-ocqc

Click to access Online-Course-Guidelines-Checklist-DRAFT-2016.pdf

https://it.cornell.edu/document/online-course-quality-checklist-0

Quality Online Learning and Teaching (QOLT) Instrument. (n.d.). Retrieved from https://drive.google.com/file/d/0BxN4M6qCVbDPOEl0d1dKWmFXOEk/view?pli=1